The funds associated with your ticket purchase are sent directly to the school or organization hosting the event. S2 Pass does not have direct access to these funds, which limits our ability to distribute refunds.
If you feel that your circumstances are substantial enough to receive a refund, don't hesitate to get in touch with the school or organization. The institution hosting the event will distribute refunds at their discretion but keep in mind these schools and venues have no obligation to do so as stated in the S2 Pass Terms of Service.
