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For Schools
School Support
Solutions & Services
Schedule a Demo
Admin Account Login
For Fans
For Fans
Fan Support
Solutions & Services
FAQs
Make a Purchase
Download the App
Resources
FAQs
Schedule a Demo
Support
Privacy Policy
Terms of Service
About
Contact
For Schools
For Schools
School Support
Solutions & Services
Schedule a Demo
Admin Account Login
For Fans
For Fans
Fan Support
Solutions & Services
FAQs
Make a Purchase
Download the App
Resources
FAQs
Schedule a Demo
Support
Privacy Policy
Terms of Service
About
Contact
Admin Account Login
SEEÂ AÂ DEMO
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For Schools
For Schools
School Support
Solutions & Services
Schedule a Demo
Admin Account Login
For Fans
For Fans
Fan Support
Solutions & Services
FAQs
Make a Purchase
Download the App
Resources
FAQs
Schedule a Demo
Support
Privacy Policy
Terms of Service
About
Contact
How can we help you?
Even great solutions require great questions, and we are looking forward to helping you out with yours.
Fans
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App
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Web
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Admin
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Fans
April 3, 2023
Where do my tickets go after I complete a purchase on the fan’s website?
Fans
April 3, 2023
How do I download my tickets from the fan’s website?
Fans
April 3, 2023
How long will my tickets be available after purchasing tickets on the fan’s website?
Admin
January 24, 2023
Why is there a transaction for "$0" in my financial reports?
Admin
January 24, 2023
Why do I get an error message when attempting to login into the S2 Pass administrative portal?
Admin
January 24, 2023
When are used/expired tickets deleted?
Admin
January 24, 2023
When are past events deleted?
Admin
January 24, 2023
When an event is updated, will the previously purchased tickets update as well?
Admin
January 24, 2023
What levels of access do the different account types have?
Admin
January 24, 2023
What is manual/self-ticket verification?
Admin
January 24, 2023
What are custom event categories?
Admin
January 24, 2023
I need to reschedule an event. What steps do I need to take?
Admin
January 24, 2023
How do I see who has made changes to my admin portal?
Admin
January 24, 2023
How do I manually validate fan's tickets?
Admin
January 24, 2023
How do I initiate a refund?
Admin
January 24, 2023
How do I enable manual ticket verification?
Admin
January 24, 2023
How do I educate fans and distribute tickets to my fans?
Admin
January 24, 2023
How do I create my own custom category for event classification?
Admin
January 24, 2023
How do I create a consolidated management account for all of my organization's schools/venues?
Admin
January 24, 2023
How do I change the scanner and manual verification code?
Admin
January 24, 2023
How do I change my login password for my admin portal?
Admin
January 24, 2023
How do I change my deposit schedule?
Admin
January 24, 2023
How do I add Sub Accounts and what features do they have access to?
Admin
January 24, 2023
How do I add News posts?
Admin
January 24, 2023
How do I access the scanner to validate fan's tickets?
Admin
January 24, 2023
Can deleted events or tickets be recovered?
Web
January 24, 2023
How do I purchase tickets online through S2 Pass?
Web
January 24, 2023
How do I purchase tickets if I do not have a smart phone?
App
January 24, 2023
Why is the event that I am attempting to purchase tickets for unavailable?
App
January 24, 2023
What should I do if I can't access my tickets?
App
January 24, 2023
What is the purpose of the "Select" and "Redeem" buttons on my tickets?
App
January 24, 2023
What happens to my tickets when an event is canceled or postponed?
App
January 24, 2023
How do I split a ticket?
App
January 24, 2023
How do I accept a ticket transer?
App
January 24, 2023
How is the service fee calculated?
App
January 24, 2023
How do I view my tickets?
App
January 24, 2023
Can I have a refund for my ticket purchase?
App
January 24, 2023
Does S2 Pass store any of my sensitive personal data?
App
January 24, 2023
How do I cancel a ticket transfer?
App
January 24, 2023
How do I delete a saved card?
App
January 24, 2023
How do I purchase tickets?
App
January 24, 2023
How do I transfer tickets?
Want to login to your account? Right this way.
Want to explore the app or looking to purchase tickets? Download the S2 Pass app today.
Want to explore the app or looking to purchase tickets? Download the S2 Pass app today.
Want to explore the app or looking to purchase tickets? Download the S2 Pass app today.
Want to explore the app or looking to purchase tickets? Download the S2 Pass app today.
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